Web-based Help Desk Software

Manage and deliver support services to your employees and customers through a central web-based help desk portal.

With Polar Help Desk 5 you can:

• integrate incident and email management
• manage email flow with multiple email accounts
• automate email-to-incident conversion and email notifications
• manage teams and supporters with roles and permissions
• build knowledge bases and let your customers view and edit them
• manage accounts, contacts and service level agreements
• generate reports, edit them and build your own
• attach work orders to incidents, manage documents
• choose your own categories, language labels, email templates